Shipping Policy
Last Updated: 25/05/2026
Calvene Mode is operated by Imexva B.V., a company registered in the Netherlands, serving customers in the United States.
We are committed to providing reliable and transparent shipping services. Please review the information below to understand how orders are processed and delivered.
1. Delivery Area
We currently ship exclusively within the United States.
Orders from other countries are not supported at this time.
2. Shipping Origin
All orders are processed and shipped from our warehouse located in:
3624 Douglas Ave
Dallas, TX 75219
United States
3. Order Processing Time
Orders are typically processed within 1–3 business days (Monday–Friday, excluding public holidays).
Orders placed after 5:00 PM Eastern Time (ET) will be processed on the next business day.
During high-volume periods or promotional events, processing times may occasionally be extended. If this occurs, customers will be notified by email as soon as possible.
5. Shipping Rates
Free Standard Shipping
We offer free standard shipping on all U.S. orders. No minimum purchase is required.
6. Estimated Delivery Time
Processing Time: 1–3 business days (Monday–Friday)
Transit Time: 4–8 business days (Monday–Friday)
Total Estimated Delivery Time: 5–11 business days
Delivery times are calculated from the date the order is placed.
Please note that delivery timeframes are estimates and may occasionally be affected by carrier delays, weather conditions, public holidays, or other external factors outside our control.
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
7. Shipping Carrier
8. Address Accuracy
Customers are responsible for providing accurate and complete shipping information at checkout.
Calvene Mode is not responsible for delivery delays or failed deliveries resulting from incorrect or incomplete addresses provided at checkout.
9. Lost or Damaged Packages
If your order is lost in transit or arrives damaged, please contact us as soon as possible at:
Please include your order number and a brief description of the issue. If the package arrived damaged, we may also ask for clear photos so we can review the issue.
Once we receive your message, our team will investigate the shipment and assist you as quickly as possible.
If the package is confirmed as lost in transit or arrives damaged, we will offer an appropriate solution, including:
- A replacement shipment, or
- A full refund
depending on your preference and product availability.
For additional information regarding returns and refunds, please refer to our Return & Refund Policy.
10. Returns & Refunds
For information regarding returns and refunds, please review our Return & Refund Policy available on our website.
11. Business Information
Calvene Mode
Operated by Imexva B.V. (Netherlands)
Registered business address:
Nuijeneind 22a
5761 RG Bakel
North Brabant
Netherlands
Company number (NL Chamber of Commerce): 86411004
Primary Market: United States
Contact Information
Email: info@calvene-mode.com
Phone: +1 917 2627545
Support Hours:
Monday to Friday: 9:00 AM – 5:00 PM Eastern time
Saturday & Sunday: Closed